Jenny McDonagh Counselling

Counselling in the Bracknell Forest area

Jenny McDonagh Counselling

A confidential space to explore your thoughts, feelings and challenges

Get in Touch

About me

Hi, I’m Jenny, an integrative relational counsellor, passionate about the healing power of human connection, offering a therapeutic space where you can be heard without judgement.


I have experience working with both children and young people, and adults, dealing with a wide variety of mental health concerns and life issues. Currently I am working only with adults in my private practice.

Qualifications

  • CPCAB Level 2 Counselling Skills
  • CPCAB Level 3 Counselling Studies
  • FDSC - Foundation Degree in Counselling

I work with people from all walks of life and backgrounds, coming to me with a diverse range of problems.

As a fully-qualified counsellor I am a BACP (British Association of Counselling and Psychotherapy) member, and abide by their code of ethics.

Why counselling?

Life can feel challenging at times, and reaching out for support is not always easy. Many people feel they should manage everything alone, yet we know that humans are wired for connection and often cope better with the support of others.

Seeking counselling is a natural response to feeling overwhelmed, stuck, or disconnected from yourself or those around you. Talking with a trained professional can offer space, clarity, and understanding during difficult or stressful periods.

How it can help

I believe that with the right conditions people are able to draw on their own internal resources and capacity for growth. The therapeutic relationship offers a consistent compassionate space in which you can explore your experiences safely. Over time, that space can help you understand yourself more deeply and feel more connected to the people and world around you.

My approach

My integrative approach blends humanistic and psychodynamic ideas, but what matters most is finding what works for you. I offer a warm collaborative space where we’ll explore how you experience life day to day, and if it feels helpful, we can explore how past relationships or events might still be shaping things. The relationship we build together can be healing in itself - a place where new ways of relating and understanding yourself can gently take shape. My aim is to help you become more aware of what’s happening beneath the surface and support you in developing a more meaningful, grounded way of being with yourself and others.

What issues can counselling help with?

People come to me for help with a wide range of issues. Here are a few of the more common difficulties that can be supported through counselling:

Depression

Low confidence or self-esteem

Anger management

Issues relating to sexuality

Difficulties at work or in retirement

Stress or anxiety

Panic attacks

Relationships

Grief, loss or bereavement

Young people's counselling

Fees & location

I offer both short‑term and long‑term counselling, working in the Binfield/Bracknell area. Predominantly in person, however online sessions can also be arranged.

Sessions are £55 for 50 minutes and usually take place weekly.

I offer a free 20‑minute telephone call to discuss the service and help you decide whether working together feels right for you.

Payment is made by BACS bank transfer.

Cancellations require a minimum of 48 hours’ notice.

Get in touch

If you have any questions or would like to arrange an appointment, please feel free to get in touch.

I aim to respond within 48 hours and all communication is handled confidentially.

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Privacy Notice


As the data controller for any personal information shared with me, I would like to share how your data is used. You can also contact me directly with any questions.


Information I Collect

  • Your contact details
  • Information you share during therapy sessions      
  • Administrative information (e.g., invoices, appointment records)
  • Emergency contact details
  • GP details
  • Relevant medical or mental health history
  • Basic website analytics data (see section 3)


Website Analytics

My website may use privacy‑respecting analytics tools to understand how visitors use the site (for example, which pages are viewed and for how long)

  • This data is anonymous and does not identify you.
  • It helps me improve the website and ensure it is functioning well.
  • No personal therapy information is collected through analytics.
  • You can control cookies or tracking through your browser settings.


Why I Collect Your Information

  • Scheduling appointments and managing our therapeutic relationship
  • Arrange appointments and communicate with you
  • Maintain appropriate records in line with professional, legal, and ethical obligations
  • Safeguarding where there are concerns about risk of harm


This is based on the lawful bases of contract, legitimate interests, and, for sensitive data, explicit consent.


How Your Information Is Stored and Protected

Your data is stored securely. All electronic client records are stored securely on Google Drive with encryption and password protection. Access is restricted to myself only. In the unlikely event that I become unable to work or respond (for example, due to serious illness or an emergency), I have a professional will in place. This means:

  • A trusted, qualified therapeutic colleague will securely access only the minimum information necessary to contact you.
  • Their role is solely to inform you of the situation, offer support around next steps, and ensure your wellbeing is considered.
  • They do not access your therapy notes unless legally required or ethically necessary for your safety.
  • All processes follow UK GDPR, BACP Ethical Framework guidance, and strict confidentiality standards.


Payment Processing: I primarily accept payment via bank transfer. I do not store your payment card details.

Confidentiality and Sharing Information

Your information is confidential. I will not share it unless:

  • You request that I do
  • I am legally required to (e.g., court order, terrorism or serious crime)
  • There is a serious risk of harm to you or others      
  • It is discussed anonymously in professional supervision, as required by the BACP Ethical Framework
  • If there are concerns about the safety of a child under 18
  • If there are concerns about abuse of a vulnerable adult


How Long I Keep Your Information

  • Adult therapy records: Retained for 7 years after therapy ends
  • Child therapy records: Retained until the individual reaches age 25, or 7 years after therapy ends (whichever is longer)
  • Financial records: Retained for 6 years for tax purposes
  • Safeguarding records: May be retained longer if required by relevant authorities


Data Breach

The following steps are taken to minimise the risk of data breaches:

  • Verify email addresses before sending any correspondence
  • Use encrypted communication platforms where possible
  • Regularly review and update security measures
  • Maintain secure password practices and device protection
  • Ensure proper disposal of confidential materials

If a data breach occurs that poses a risk to your rights and privacy, I will:

  • Take immediate action to contain and remedy the breach
  • Notify the Information Commissioner’s Office (ICO) within 72 hours where required by law
  • Inform you directly without undue delay, explaining what information was affected and what steps are being taken
  • Document the breach, including facts, effects, and remedial action taken


Your Rights

  • Access your personal information
  • Request corrections
  • Request deletion (where legally possible)
  • Withdraw consent
  • Raise concerns with the Information Commissioner’s Office (ICO)


Please note this privacy notice may be updated periodically. The latest version will always be available on this website.

Last updated: March 2026